Privacy Policy

Nexis Lighting Ltd ("we," "us," or"our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, www.nexislighting.co.uk ("Website").

1. Information We Collect

We may collect and process the following types of information about you:

1.1 Information You Provide to Us:

• Personal Data: Name, email address, postal address, phone number, and other information you provide through forms on our Website.

1.2 Information We Automatically Collect:

• Technical Data: IP address, browser type, operating system, and other details from your device.
• Usage Data: Pages visited, time spent on the site, and interaction with content.

1.3 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our Website. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our Website and services.
• To communicate with you, including responding to inquiries.
• To improve our Website and understand user behaviour.
• To comply with legal obligations and enforce our terms of use.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given your explicit consent (e.g., subscribing to newsletters).
• Contractual Necessity: To fulfil a contract with you.
• Legitimate Interests: To improve our services and Website.
• Legal Compliance: To comply with our legal obligations.

4. Sharing Your Information

We may share your personal data with:

• Service Providers: Companies that help us operate our Website (e.g., hosting providers, payment processors).
• Legal Authorities: Where required by law or to enforce our legal rights.
• Business Transfers: In the event of a merger, sale, or acquisition.

5. Data Retention

We retain your personal data only as long as necessary forthe purposes set out in this policy, or as required by law.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have several rights regarding your personal data. These rights allow you to understand and control how your data is collected, used, and processed. Below, we outline each of your rights in detail and explain how you can exercise them:

6.1 Right to Access (Subject Access Request)

You have the right to request access to the personal data we hold about you. This includes information about:

• The types of data we collect.
• The purposes for which your data is processed.
• The recipients of your data.
• How long we retain your data.

To request a copy of your personal data, please contact us atadmin@nexislighting.co.ukWe will respond to your request within one month, as required by law. If your request is complex or involves multiple data sets, we may extend this period by two months, but we will inform you of any delay.

6.2 Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For example:

• If your contact details have changed.
• If there are errors in your account information.

To request a correction, please email us at admin@nexislighting.co.uk with the details of the data that needs to be rectified.

6.3 Right to Erasure (Right to Be Forgotten)

You have the right to request the deletion of your personal data in certain circumstances, such as:

• The data is no longer necessary for the purpose it was collected.
• You withdraw your consent, and no other legal basis exists for processing.
• You object to processing, and there are no overriding legitimate grounds.
• Your data has been unlawfully processed.

Please note, this right is not absolute and may not apply ifwe need to retain your data for legal, regulatory, or contractual purposes. To request erasure, contact us at admin@nexislighting.co.uk.

6.4 Right to Restrict Processing

You can ask us to restrict the processing of your data in the following situations:

• You contest the accuracy of the data (processing will be restricted until accuracy is verified).
• The processing is unlawful, but you oppose erasure and request restriction instead.
• We no longer need the data, but you require it for a legal claim.
• You have objected to processing, and we are considering whether our legitimate interests override your rights.

When processing is restricted, we will only store your data and will not use it further unless you consent or it is required for legalclaims.

6.5 Right to Object

You can object to our processing of your personal data where it is based on:

• Legitimate interests: If you believe our processing adversely affects your rights, freedoms, or interests.
• Direct marketing: You can object to receiving promotional emails, newsletters, or other marketing communications.

If you object to direct marketing, we will immediately cease processing your data for this purpose.

7. Data Security

We take reasonable steps to protect your personal data fromloss, misuse, or unauthorized access. However, no system is completely secure,and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

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